Terms of Service

By creating an account, accessing, or using TrainerElite ("the Service," "the Platform") at TrainerElite.pro, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.

If you are using the Service on behalf of a business, barn, or organization, you represent that you have the authority to bind that entity to these Terms, and "you" refers to both you individually and that entity.

If you do not agree to these Terms, do not use the Service. TrainerElite, Inc. reserves the right to update these Terms at any time. Continued use of the Service after changes constitutes acceptance.

The Service is intended for professional horse trainers, barn managers, stable operators, and related equine industry professionals operating within the United States. You must be at least 18 years of age to create an account.

Horse owners, clients, and assistants may access limited features of the Platform when invited by a registered trainer. They are also subject to these Terms.

To use the Service, you must register for an account by providing a valid email address and creating a password. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Notifying us immediately at legal@trainerelite.pro if you suspect unauthorized access
• Ensuring all information you provide is accurate and kept up to date

You may not share your account credentials with others. Each trainer or barn professional should maintain their own account. You may invite assistants and clients through the Platform's built-in invitation system.

Google Sign-In: As an alternative to email and password, you may register or sign in using your Google account via Google's OAuth connection. When you do, TrainerElite receives your Google account name, email address, and a Google-issued authentication token — we do not receive or store your Google password. You may revoke TrainerElite's access to your Google account at any time from your Google account security settings, after which we will no longer request new Google data. Your use of Google Sign-In is also subject to Google's terms of service and privacy policy: policies.google.com/terms and policies.google.com/privacy.

New accounts are eligible for a 14-day free trial of the Platform at the Professional tier level. No payment method is required to start a trial. At the end of the trial period, your account will revert to the Starter plan unless you choose to subscribe.

TrainerElite, Inc. reserves the right to modify, shorten, or discontinue the free trial offer at any time. Trial access is limited to one (1) trial per person or business entity. Creating multiple accounts to extend trial access is prohibited.

TrainerElite offers subscription plans on a monthly or annual basis. By subscribing, you authorizeTrainerElite, Inc. to charge your payment method on a recurring basis until you cancel.

• Billing: Subscriptions are billed in advance at the start of each billing cycle.
• Cancellation: You may cancel your subscription at any time via the Subscription page. Your access continues through the end of the paid period.
• Refunds: All subscription fees are non-refundable except where required by law.
• Plan changes: Upgrades take effect immediately. Downgrades take effect at the start of the next billing cycle.
• Price changes: We will give you at least 30 days' notice before changing subscription prices.

Payments for platform subscriptions are processed securely by Stripe. TrainerElite, Inc. does not store full credit card information on its servers. Stripe's terms of service and privacy policy govern all payment processing: stripe.com/legal.

Third-Party Invoicing (Square): Trainers may optionally connect a Square account to create and send invoices directly to clients through the Platform. When you connect Square, you authorize Square to process payment data on your behalf. TrainerElite, Inc. does not process, store, or access funds processed through Square — all payments go directly to your Square account. Square's terms and privacy policy apply to all Square-processed transactions: squareup.com/legal. You are solely responsible for compliance with Square's terms and any applicable tax obligations related to invoices sent through the Platform.

You agree to use the Platform only for lawful purposes and in ways consistent with its intended use as a barn and horse training management tool. You may not:

• Use the Platform to engage in any illegal activity
• Upload content that is fraudulent, defamatory, or infringes third-party rights
• Attempt to gain unauthorized access to any account, server, or system
• Use automated tools, bots, or scripts to scrape or extract data without permission
• Misrepresent your identity or impersonate any person or organization
• Use the Platform in a way that could damage, overload, or impair the Service
• Resell, sublicense, or commercially exploit the Platform without written authorization
• Create multiple accounts to circumvent plan limits or trial restrictions

We reserve the right to suspend or terminate accounts that violate these rules, with or without prior notice.

You own your barn data. All horse records, client information, training logs, contracts, invoices, schedules, and other data you create or upload to the Platform remains your property. TrainerElite, Inc. does not claim any ownership rights over your content.

By using the Service, you grant TrainerElite, Inc. a limited, non-exclusive license to store, process, and display your content solely for the purpose of operating the Platform and providing the Service to you.

You are responsible for ensuring that any data you upload or manage through the Platform (including client information) complies with applicable privacy laws and that you have obtained any necessary consent.

TrainerElite provides tools to generate, send, and collect electronic signatures on contracts and agreements, including training agreements, boarding contracts, liability waivers, and sales contracts. You acknowledge that:

• Electronic signatures collected through the Platform are intended to carry legal weight under applicable law, including the U.S. Electronic Signatures in Global and National Commerce Act ("E-SIGN Act," 15 U.S.C. §7001 et seq.) and the Uniform Electronic Transactions Act ("UETA"), where adopted by the applicable state
• The Platform generates executed contract documents and audit trails that record signing timestamps, IP addresses, and signature events for evidentiary purposes
• You are solely responsible for the legal adequacy, enforceability, and appropriateness of any contract you create, send, or sign using the Platform
• TrainerElite, Inc. is not a law firm and does not provide legal advice. Contract templates provided by the Platform are for convenience only and should be reviewed by a licensed attorney before use
• You are responsible for obtaining all necessary consents from parties to a contract before using the Platform to send or collect signatures
• TrainerElite, Inc. shall not be liable for the enforceability, validity, or legal effect of any electronically signed document created through the Platform

By using the electronic signature features, you affirmatively consent to conduct transactions electronically and acknowledge that your electronic signature has the same legal effect as a handwritten signature.

The Platform, including its software, design, features, logos, branding, content, and documentation, is owned by TrainerElite, Inc. and protected by United States and international intellectual property laws.

You retain all ownership rights to the data and content you create or upload to the Platform (horse records, client information, contracts, training logs, photos, and other barn data). TrainerElite, Inc. claims no ownership rights over your content.

By using the Service, you grant TrainerElite, Inc. a limited, non-exclusive, non-transferable license to host, store, process, transmit, and display your content solely as necessary to operate the Platform and provide the Service to you.

You may not copy, modify, distribute, reverse engineer, or create derivative works based on the Platform's software or design without prior written authorization from TrainerElite, Inc..

We aim to keep TrainerElite available 24/7, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Scheduled maintenance (we will provide advance notice when possible)
• Unexpected outages or technical issues
• Events beyond our control (force majeure)

TrainerElite, Inc. reserves the right to modify, suspend, or discontinue any part of the Service at any time. We will make reasonable efforts to notify users of significant changes.

You may close your account at any time by contacting us at legal@trainerelite.pro or through the Platform's account settings.

TrainerElite, Inc. may suspend or terminate your account if you violate these Terms, engage in fraudulent or abusive behavior, or if legally required to do so. Upon termination:

• Your access to the Platform will end immediately
• We will retain your data for 30 days after termination to allow for data export requests
• After 30 days, your data will be permanently deleted from our systems
• Prepaid subscription fees are non-refundable upon termination for cause

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, TrainerElite, Inc. disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.TrainerElite, Inc. does not warrant that the Service will be uninterrupted, error-free, secure, or that defects will be corrected.

You acknowledge that you use the Service at your own risk and that any data or content uploaded or stored through the Service is done at your own discretion and risk.

To the fullest extent permitted by applicable law, in no event shall TrainerElite, Inc., its affiliates, owners, officers, directors, employees, agents, contractors, or creators be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any damages for loss of profits, revenue, data, or business interruption, arising out of or relating to the Service, these Terms, or your use of or inability to use the Platform, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, even if TrainerElite, Inc. has been advised of the possibility of such damages.

To the fullest extent permitted by applicable law, the total aggregate liability of TrainerElite, Inc., its affiliates, owners, officers, directors, employees, agents, and creators, arising out of or relating to the Platform, the Service, these Terms, or any related transactions, shall not exceed the total amount of subscription fees paid by you to TrainerElite, Inc. during the twelve (12) months immediately preceding the event giving rise to the claim. If you have paid less than one full month of subscription fees, or if no subscription fees were paid during that period, the total aggregate liability shall not exceed the total amount actually paid by you to TrainerElite, Inc., if any.

TrainerElite, Inc. acknowledges and you agree that certain liabilities cannot be excluded or limited under applicable law. Nothing in these Terms shall exclude or limit liability that cannot be excluded or limited under the laws of the applicable jurisdiction, including but not limited to liability for gross negligence, willful misconduct, fraud, or liability that is prohibited from being excluded or limited by statute.

The limitations and exclusions of liability set forth in this Section apply regardless of the form of action, whether in contract, tort (including negligence), strict liability, or any other legal theory, and shall apply even if any limited remedy fails of its essential purpose. You acknowledge that the limitations of liability and disclaimers of warranty set forth in these Terms are essential elements of the basis of the bargain between you and TrainerElite, Inc., and that TrainerElite, Inc. would not be able to provide the Service at its current pricing without such limitations.

You agree to defend, indemnify, and hold harmless TrainerElite, Inc., its officers, directors, employees, agents, contractors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or relating to: (a) your use of or inability to use the Service; (b) your violation of these Terms; (c) your violation of any applicable law or third-party rights; (d) any content or data you upload, create, or transmit through the Platform; or (e) any contracts, agreements, or electronic signatures created or executed through the Platform.

TrainerElite, Inc. reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with TrainerElite, Inc. in asserting any available defenses. You shall not settle any matter without the prior written consent ofTrainerElite, Inc..

The Platform integrates with third-party services including Google (account sign-in via OAuth), Stripe (payment processing for subscriptions), Square (optional client invoicing), and email delivery providers. You acknowledge that:

• Third-party services are governed by their own terms of service and privacy policies
• TrainerElite, Inc. is not responsible for the actions, availability, or security of third-party services
• You are responsible for maintaining your own accounts and credentials with third-party services
• When you connect a third-party service (e.g., Square), you authorize TrainerElite, Inc. to interact with that service on your behalf as described in the Platform
• TrainerElite, Inc. does not access, store, or process funds held in your third-party payment accounts
• When you use Google Sign-In, TrainerElite receives only your Google account name and email address (and a Google-issued token) — we never request or store your Google password

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law principles.

Any dispute arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration under the American Arbitration Association (AAA) Commercial Arbitration Rules. The arbitration shall take place in Delaware, and the language shall be English.

You waive any right to participate in class-action lawsuits or class-wide arbitration against TrainerElite, Inc..

We may update these Terms from time to time. We will notify you of material changes by email or by posting a prominent notice in the Platform. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms.

For questions about these Terms, please contact: